Career Center

Job Number: 1066
Job Title: Operations Manager
Area of Interest: Warehouse
City: Fayetteville
State / Province: North Carolina
Days of the Week: Sun - Sat
FT or PT?: Full Time - Regular
Requirements/Qualifications (Education):

•CDL Driver Management Experience

•G.E.D or High School Diploma


•Strong verbal and written communication skills 

•Proficiency with Microsoft Office applications 

•Warehouse and Distribution experience a must

•Solid problem solving skills

•Bi Lingual – Spanish a plus

•Forklift experience preferred

Job Description:

Responsibilities include:


Responsible for day to day operations of

site.  Scope includes:  Quality, Safety, Operations and



Responsible for starting and closing shift.


Responsible for managing local customer relationship

regarding day to day issues and long term projects.


Responsible for correspondence with corporate

office contacts with include Human Resources, Safety and Accounting.


Responsible for recruiting and training in a

high turnover industry.


Responsible for utilizing proper techniques to

communicate by. Ex: email, password


Responsible for promoting Action safety policy

on the dock, weekly safety audit and observations.


Responsible for overseeing dock area and

ensuring that operations personnel are on the dock area.


May enter data in company billing and payroll

database and or manage personnel to do so.


Responsible for accuracy of payroll and invoice

data as well as reconciliation of volume / units handled.


Responsible for overseeing operations management



Responsible for shift meetings and making him or

herself available to labor force.


Must discuss issues with associates on a daily basis

for continual improvement and to make sure they are being heard.


Must have knowledge of Action quality management

system and its management techniques.


Responsible for ensuring that dock personnel

have all the resources needed to perform job duties.


Responsible for training other associates.


Responsible for scheduling.


Responsible for disciplinary action.


Other duties assigned by upper management.

This position reports to the Director of Operations

Background /



Must have 2 years experience as Operations Manager

OR 2 years distribution.


Bachelors Degree or equivalent preferred.

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